Privacy Policy
We believe your spiritual journey is sacred. Here's how we protect and honor your privacy.
Last updated: July 21, 2025
Our Sacred Commitment
At Heavenly Hub, we understand that your faith journey is deeply personal. This Privacy Policy explains how we collect, use, and protect your information when you use our service. We are committed to maintaining the highest standards of privacy and security because we believe your spiritual growth deserves a safe, sacred space.
Information We Collect
Personal Information
- Email address (for account creation and communication)
- Name (optional, for personalization)
- Profile preferences and settings
Spiritual Journey Data
- Your conversations with our AI companion
- Scripture passages you explore
- Personal reflections and journal entries
- Prayer requests and spiritual goals
Technical Information
- Device information and browser type
- Usage patterns and app interactions
- Location data (only if you choose to share)
How We Use Your Information
How We Protect Your Data
Technical Safeguards
- End-to-end encryption for all conversations
- Secure cloud storage with industry-standard protection
- Regular security audits and updates
- Multi-factor authentication options
Privacy Practices
- Minimal data collection - only what's necessary
- No sharing with third parties without consent
- Regular data purging of unnecessary information
- Transparent data handling policies
Your Rights and Choices
You have complete control over your spiritual data:
Access & Download
Request a copy of all your data anytime
Correction
Update or correct your personal information
Deletion
Delete your account and all associated data
Portability
Export your spiritual journey data
Cookies and Tracking
We use minimal tracking to enhance your experience:
- Essential Cookies: Required for the service to function properly
- Preference Cookies: Remember your settings and personalization
- Analytics: Help us understand how to improve the service (anonymized)
You can manage cookie preferences in your browser settings.
Third-Party Services
We work with trusted partners who share our commitment to privacy:
- AI Processing: Secure, privacy-focused AI providers for spiritual guidance
- Cloud Storage: Enterprise-grade secure storage providers
- Payment Processing: PCI-compliant payment processors for subscriptions
- Email Services: Secure email providers for communications
All partners are bound by strict data protection agreements.
Children's Privacy
Heavenly Hub is designed for users 13 years and older. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes via email or through the app. Your continued use of Heavenly Hub after such changes constitutes acceptance of the updated policy.
Questions About Your Privacy?
We're here to help. If you have any questions about this Privacy Policy or how we handle your data, please don't hesitate to reach out:
Email: privacy@heavenlyhub.com
Response Time: Within 48 hours
We believe in transparency and are committed to addressing any privacy concerns you may have.